If Amazon asks you to enter a verification code, it’s usually for security or device activation. This happens when you sign in from a new device, link a TV or streaming app, or complete a sensitive account action. The process is simple once you know where and how to enter the code correctly.

This guide explains all common scenarios, step-by-step, so you can complete verification without errors.

What Is an Amazon Verification Code?

An Amazon verification code is a temporary, one-time code sent to you or shown on your device. Amazon uses it to confirm your identity or securely link a device to your account. Codes may be:

1. Sent via email or SMS.

2. Displayed on a TV or streaming device.

3. Requested during sign-in or account recovery.

When Does Amazon Ask for a Verification Code?

You’ll typically see a verification prompt when:

1. Signing in from a new device or location

2. Enabling or using two-step verification

3. Activating Prime Video on a TV

4. Recovering a locked or flagged account

5. Confirming sensitive changes (password, payments)

How to Enter a Verification Code on Amazon (Sign-In Security)

To enter your verification code on Amazon, follow these steps:

1. Search for the Amazon code entry page at www.amazon.com/code.

2. Log in to your Amazon account if prompted.

3. Enter the verification code displayed on your device.

4. Click "Continue" or "Submit" to complete the process and link your device to your account.

If you encounter any issues, such as not receiving the verification code or entering the wrong code, refer to the troubleshooting steps provided by Amazon.

How to Enter a Verification Code for Amazon TV / Prime Video?

When activating Prime Video on a TV or streaming device, the code appears on the TV screen.

Steps

1. Open the Prime Video app on your TV and choose Sign In.

2. Note the activation/verification code shown on the TV.

3. On your phone or computer, sign in to your Amazon account.

4. Visit amazon.com/code.

5. Enter the code displayed on your TV and confirm.

Your TV will refresh automatically once the code is accepted.

Where Exactly Do I Enter the Code?

1. Email/SMS code: Enter it on the Amazon sign-in page that prompts for verification.

2. TV/device code: Enter it on amazon.com/code while signed in to your account.

Common Problems and Quick Fixes

Code Not Working

1. Codes expire—refresh and try again.

2. Ensure you’re logged into the correct Amazon account.

3. Disable VPNs or proxies temporarily.

Didn’t Receive a Code

1. Re-send the code.

2. Check spam/junk folders.

3. Verify your email/phone is up to date in account settings.

TV Doesn’t Update After Entering Code

1. Wait a few seconds, then restart the Prime Video app.

2. Check internet connectivity on the TV.

3. Generate a new code and retry.

Frequently Asked Questions

How long are Amazon verification codes valid?
Most codes are valid for a few minutes. If expired, request a new one.

Can I enter a verification code on my phone for my TV?
Yes. Enter the TV’s code on amazon.com/code using any browser while signed in.

Do I need Prime to verify my account?
No. Verification is tied to your Amazon account, not specifically a Prime subscription.

Final Thoughts

Entering a verification code on Amazon is straightforward once you know the correct page and timing. Whether you’re securing a sign-in or activating Prime Video on a TV, enter the code promptly, use the correct account, and avoid VPNs for a smooth experience.